Smarter Bots, Seamless Teams & Reliable Broadcasts – Now in Gallabox!

We have kicked off 2025 with powerful new features designed to help you automate, scale, and engage better than ever.

🤖 AI Chatbot (Now Live in Beta!)

Imagine creating AI-driven bots that converse just like humans—all you need to do is provide a few paragraphs of instructions, and your bot is ready to automate customer interactions in minutes.

With our new AI Chatbot, you can:
✅ Define a role and goal for your bot
✅ Provide instructions to make it smarter
✅ Upload knowledge files or FAQs to equip your bot with business-specific information
✅ Automate workflows by assigning conversations to users, teams, or bots based on goals—or trigger API calls for seamless automation

Have a use case in mind? Be among the first to experience our AI Chatbot! 👉 Show your interest & join our beta program.

👥 Smarter Team Management & Inbox Assignments

Looking for a better way to manage conversations across teams? Now, you can set up a team hierarchy where each team handles its own chats while managers oversee everything seamlessly.

Managing your team’s conversations just got easier! You can now:
✅ Assign conversations to teams directly
✅ View conversations based on teams and users
✅ Ensure fair distribution with Round Robin Assignment among the team members
✅ Change teams without disrupting existing assignments and and set team hierarchies with custom roles.

Set up your team for success today:
🔗 Create a Team
🔗 Manage Inbox Assignments

📢 Broadcast Retry – No More Missed Messages!

Tired of failed message deliveries? Our Broadcast Retry ensures your messages reach your audience.

How it Works:
🔄 Smart Retry – Select a date until which retry can be done and Gallabox will handle automatic reattempts.
🔄 Manual Retry – You can choose after how long you would like to retry.

Make sure your campaigns don’t go to waste—enable Broadcast Retry today!

💡 Need Help? Our docs have you covered: Gallabox Help Center

Let’s make 2025 the year of effortless automation! 🚀

Cheers,
The Gallabox Team