Instagram Just Stepped Into Your Gallabox Inbox!

At Gallabox, we’ve always believed in meeting your customers where they are. Until now, we’ve empowered thousands of businesses to streamline their customer conversations over WhatsApp.

And today, we’re thrilled to announce a major step forward.

👉️ Gallabox is now live on Instagram!

You can manage all your WhatsApp and Instagram business conversations in one powerful, unified space.

Why Instagram? 

Because your customers are already there!
Millions of users engage with brands every day through DMs and comments on Instagram. They ask questions, raise concerns, and expect quick, personalized responses — just like on WhatsApp.

Now, with Gallabox, you can finally respond to them — right from your inbox.

📬 Phase 1: Unified Inbox is LIVE 

With our new Unified Inbox, you can:

✅ View and reply to Instagram DMs & WhatsApp messages in one place

✅ Assign conversations to the right agent or team (Support, Sales, etc.)

✅ Collaborate internally with notes and tags

✅ Never miss a message — even during high-volume spikes

Whether it’s a sales inquiry, a support ticket, or a simple question, manage it all seamlessly across both platforms.

🤖Coming Soon: Phase 2 – Smart Comment Automation  

Dealing with hundreds of comments on a viral post? We've got you covered!

In our next phase, we're launching Comment Automation with AI agents that:

🔍 Analyze and classify comments into 8 default intents (e.g., Buying, Support, Booking, Feedback)

💬 Auto-reply to common comments with personalized messages

📩 Automatically initiate a DM to move complex conversations off public threads

Turn engagement into action — without lifting a finger.

Here's a sneak peak:

Be the First to Experience It! We’re rolling out access gradually to ensure a smooth experience.

👉 Join the Waitlist Today and be among the first to unlock Instagram
📲 Click Here to Join the Waitlist

We’re building the future of customer engagement — one channel at a time. Thank you for being a part of our journey.

Team Gallabox